By Team Inblog ⋅ May 23, 2025
Sites | Shared Keywords |
---|---|
intercom.com | 31.6K |
pendo.io | 11.9K |
intercom.com pendo.io | 16 |
intercom.com | |
---|---|
ORGANIC KEYWORDS | 31.6K |
TRAFFIC | 116.2K |
TRAFFIC VALUE | 1.4M |
pendo.io | |
ORGANIC KEYWORDS | 11.9K |
TRAFFIC | 37.9K |
TRAFFIC VALUE | 434.6K |
Intercom (intercom.com) demonstrates a significantly broader and more valuable organic search presence compared to Pendo (pendo.io). Intercom ranks for 31,635 keywords, generating an estimated 116,233 monthly visits and a traffic value of $1.38M, while Pendo ranks for 11,885 keywords, with 37,864 monthly visits and a traffic value of $434.6K. This indicates that Intercom’s SEO strategy is both wider in scope and more effective at capturing high-value, high-intent traffic. Intercom’s keyword portfolio includes a mix of branded, product, and high-volume industry terms, and it consistently secures top positions for its core offerings. Pendo, while strong in its niche, has a more focused keyword set, with a heavier emphasis on branded and product-led growth terms, and less reach into broader industry or informational queries.
Both companies target a set of overlapping keywords, such as “customer feedback,” “product management,” “pricing,” and “product tour,” reflecting their competition in the product experience and customer engagement space. However, Pendo often outperforms Intercom on certain shared keywords (e.g., “customer feedback” where Pendo ranks #1 and Intercom is at #26), likely due to more targeted content or better on-page optimization for those terms. The overlap in keywords is strategic: these are high-intent, industry-defining queries that drive qualified traffic and conversions. Where Intercom pulls ahead is in the breadth and depth of its keyword coverage, ranking for a much larger set of long-tail and informational queries, which helps it capture a wider audience and build topical authority. Pendo’s narrower focus may limit its organic reach but allows it to dominate specific, high-conversion terms. The lack of overlap on some high-volume keywords (e.g., “live chat,” “best ai chatbot”) suggests that Intercom is investing more aggressively in content and SEO for broader, category-level terms, while Pendo is more concentrated on its core product and brand. This difference in strategy is reflected in the quantitative gap in traffic and traffic value between the two.
Top 1,000 Keywords | Intent | Pos. | SERP Features | Volume | Traffic | CPC | KD | Page URL |
---|---|---|---|---|---|---|---|---|
1 | 40.0K | 27.3K | $21.45 | 62 | ||||
3 | 115.4K | 5.7K | $0.99 | 37 | ||||
1 | 1.6K | 1.9K | $20.35 | 50 | ||||
1 | 1.9K | 1.5K | $19.80 | 7 | ||||
4 | 49.5K | 1.4K | $4.45 | 20 | ||||
1 | 1.3K | 1.1K | $0.00 | 26 | ||||
7 | 32.7K | 842 | $21.44 | 69 | ||||
2 | 1.9K | 817 | $0.00 | 9 | ||||
7 | 39.8K | 795 | $0.84 | 51 | ||||
13 | 87.0K | 759 | $1.92 | 81 | ||||
1 | 1.6K | 757 | $0.00 | 13 | ||||
1 | 443 | 624 | $16.09 | 21 | ||||
1 | 720 | 618 | $12.62 | 29 | ||||
1 | 553 | 397 | $24.80 | 18 | ||||
4 | 710 | 390 | $0.00 | 15 | ||||
Top 1,000 Keywords | Intent | Pos. | SERP Features | Volume | Traffic | CPC | KD | Page URL |
---|---|---|---|---|---|---|---|---|
1 | 18.1K | 8.5K | $6.43 | 29 | ||||
1 | 1.6K | 889 | $0.00 | 1 | ||||
1 | 2.9K | 737 | $20.42 | 49 | ||||
1 | 1.0K | 568 | $0.00 | 44 | ||||
1 | 750 | 340 | $5.47 | 36 | ||||
3 | 1.6K | 333 | $9.10 | 46 | ||||
23 | 27.1K | 303 | $6.47 | 58 | ||||
1 | 880 | 302 | $31.45 | 14 | ||||
15 | 18.1K | 159 | $1.38 | 29 | ||||
3 | 952 | 151 | $10.54 | 27 | ||||
1 | 110 | 151 | $14.02 | 15 | ||||
9 | 5.2K | 147 | $31.44 | 26 | ||||
6 | 1.8K | 133 | $7.08 | 5 | ||||
1 | 50 | 132 | $19.56 | 15 | ||||
1 | 260 | 132 | $0.00 | 6 | ||||
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Zendesk has a dominant SEO presence, with 865,281 ranking keywords, over 3.2 million estimated monthly organic visits, and a traffic value exceeding $48 million. Intercom, by comparison, ranks for 31,635 keywords, draws about 116,000 monthly visits, and has a traffic value of $1.38 million. This quantitative gap highlights Zendesk’s much broader content footprint and stronger organic visibility, likely due to a more mature content strategy, higher domain authority, and a larger investment in SEO. Zendesk’s keyword portfolio is not only larger but also more valuable, indicating a focus on high-intent, high-conversion terms, while Intercom’s strategy appears more niche and product-focused.
Intercom and Tidio are both strong players in the conversational support and chatbot space, with Intercom ranking for 31,635 keywords and generating an estimated 116,233 monthly organic visits, valued at over $1.38M in traffic value. Tidio, meanwhile, ranks for 32,431 keywords, with 103,680 monthly visits and a traffic value of $537K. While Tidio has a slightly higher keyword count, Intercom’s organic traffic and traffic value are significantly higher, indicating stronger rankings for higher-value and higher-volume keywords. Both companies have a broad keyword footprint, but Intercom’s content and SEO strategy appear to be more effective at capturing valuable, high-intent traffic.
Intercom (intercom.com) and Help Scout (helpscout.com) are both strong players in the customer service software space, but their keyword strategies show some notable differences. Intercom ranks for 31,635 keywords, generating an estimated 116,233 monthly visits and a traffic value of $1.38M. Help Scout, on the other hand, ranks for 42,379 keywords, with 72,515 monthly visits but a much higher traffic value of $3.5M. This suggests that while Intercom has a broader keyword footprint and higher traffic, Help Scout’s keywords are more commercially valuable, likely due to better rankings on high-intent, high-CPC terms. Quantitatively, Help Scout’s average traffic value per visit is about $48, compared to Intercom’s $12, indicating a more targeted approach toward lucrative keywords.
Intercom (intercom.com) demonstrates a dominant SEO presence with 31,635 ranking keywords, driving an estimated 116,233 monthly organic visits and a traffic value of over $1.38M. This breadth is reflected in their keyword portfolio, which covers a wide range of branded, product, integration, and industry terms, as well as high-value commercial and informational queries. Intercom’s top keywords include both high-volume branded terms (e.g., “intercom login,” “intercom pricing”) and competitive industry terms (e.g., “live chat,” “best ai chatbot”), often ranking in top positions. In contrast, Drift (drift.com) has a much smaller keyword footprint, with only 509 ranking keywords, 26,161 monthly visits, and a traffic value of $205K. Drift’s organic strategy is heavily focused on branded terms (e.g., “drift,” “drift ai,” “drift chatbot”), with less coverage of broader industry or integration-related queries.
Intercom (intercom.com) demonstrates a significantly broader SEO footprint than Pendo (pendo.io), with 31,635 total keywords compared to Pendo’s 11,885. Intercom also commands much higher estimated organic traffic (116,233 vs. 37,864) and traffic value ($1.38M vs. $434K), indicating a more mature and diversified content and keyword strategy. Intercom’s keyword set covers a wide range of product, support, and industry terms, and it ranks well for high-value, high-volume queries, often holding top positions for branded and solution-specific keywords. Pendo, while smaller in scale, still maintains a focused presence on product management, user feedback, and SaaS-related terms, but with less breadth and lower average rankings, especially for competitive, high-intent queries.
Intercom (intercom.com) and Help Scout (helpscout.com) are both strong players in the customer service software space, but their keyword strategies show some notable differences. Intercom ranks for 31,635 keywords, driving an estimated 116,233 monthly organic visits with a traffic value of $1.38M. Help Scout, on the other hand, ranks for 42,379 keywords, with lower organic traffic at 72,515 but a much higher traffic value of $3.5M. This suggests that Help Scout is targeting more commercially valuable keywords, possibly with a greater focus on high-intent, high-conversion terms, and is also investing more in paid search (as seen in their top paid positions for competitive keywords like "customer service software").
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